Chatbots and AI-powered messaging could be the future of social commerce. Startups, brands and social platforms share what works and what's to come.
We've all heard the buzzwords: AI, machine learning, predictive analysis, natural language processing… but what does 'conversational commerce' mean for retail right now, and what will it mean next? We will talk about trends and innovative early movers, but also common challenges any retailer will face as they develop their own strategic playbook.
This session is optimized for earbuds on channel 1 (free pair included with registration).