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Customer Service + Supply Chain/Distribution

AFS

Booth # 914

914

Since 1982, AFS Logistics has been a pacesetter in the transportation industry and was one of the first companies to provide a complete audit of all modes of shipping to our customers. AFS negotiates thousands of contracts each year making us a leader in rate negotiations.  We offer a 45-point audit with 100 percent audit coverage. Combining industry expertise, transportation cost management and analytical insight, AFS creates transparent solutions for a lasting and profitable partnership.

Arvato Digital Services

Booth # 911

911

Arvato is an international service provider with over 70,000 employees in more than 40 countries. We design and implement innovative solutions for clients from all over the world. These include customer service solution via all contact channels in the CRM sector, end-to-end Ecommerce services for retailers and brands in the field of supply chain management, fraud prevention and payment services in the financial industry and IT services in the cloud. In developing our innovative solutions we place strong focus on automation and data/analytics. 

Bond

Booth # TL

TL

Bond combines tradition with technology, making it easy for your business to send beautiful, thoughtfully crafted, handwritten notes to your customers. Our technology takes the art of correspondence into the 21st century to help your business deliver powerful, personalized messages that generate loyalty at scale.

Centris Information Services

Booth # 912

912

Centris provides advanced contact center solutions and strategic business intelligence to our partners, through our talented and skilled team of agents in Mexico, allowing us to help our partners increase customer retention, sales, and increase market share.

DM Fulfillment

Booth # 815

815

We're looking forward to discussing your fulfillment needs.

At DM Fulfillment, we pride ourselves on delivering value, reliability, innovation and trust as a fulfillment partner. It's all about creating an outstanding customer experience for our partners and their customers. We truly have a passion for fulfillment and technology.

Our automated, highly efficient fulfillment centers across the U.S. deliver quickly and accurately while keeping your start-up costs low. As your business evolves and grows, our technology team will work alongside you to integrate with the necessary systems to deliver the omni-channel experience.

E-Enforce

Booth # 1102

1102

E-Enforce, a division of Cyber Investigation Services LLC, has been providing proven E-Enforcement solutions to Law Firms, Global Corporations and MAP data providers with proprietary technological, investigative and data intelligence solutions for the management and enforcement of E-Commerce and cyber abuses.

We specialize in Enforcement of and Stopping The following:

Forter

Booth # 2019

2019

Forter provides fully automated and highly accurate real-time fraud decision, eliminating rules, scores and manual reviews. That's an instant approve or decline decision for every transaction, covered by a full fraud chargeback guarantee. We call it Decision as a Service.

With Forter's exceptional accuracy, online merchants experience increased approvals, a smoother checkout experience, and the near elimination of false positives - meaning more sales and happeir customers at a much lower cost. 

FullStory

Booth # 438

438

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

Global Access

Booth # 1207

1207

Global Access is a leading provider of cross-border technology and shipping solutions that allow direct sellers and eCommerce retailers to tap into the fastest growing markets and build global brands. The Company’s decades of cross-border expertise protects consumers and brands by successfully navigating the regulatory requirements of each country and by providing their international consumers with the same seamless, branded experience enjoyed by domestic consumers.

Global-e

Booth # 1104

1104

Global-e is a leading provider of cross-border e-commerce solutions, enabling merchants to dramatically increase their international sales through localization. We simplify cross-border e-commerce for retailers while offering a seamless experience to their international shoppers. Through a unique technology-based, end to end solution, coupled with unrivaled knowledge of best practice strategies and insights, we handle all cross-border sales and support the international growth of online retailers.

Manhattan Associates

Booth # 1625

1625

Manhattan Associates is a technology leader in retail in-store and omni-channel commerce. We unite information across the enterprise, converging front-end sales (POS) with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for retailers.

NoFraud

Booth # 1501

1501

NoFraud was created by eCommerce experts focused on freeing merchants from the cost and fear of fraud. With billions lost in chargebacks, hours consumed by manual review, legitimate customers blocked, and the high risk in new markets, effective fraud prevention is an eCommerce necessity. NoFraud, fusing machine learning and human intelligence, works in real time entirely alleviating the burden fraud places on online businesses.

OceanX

Booth # 814

814

OceanX connects brands and retailers with consumers through an all-in-one integrated subscription commerce platform for physical goods. This enables our clients to build brand loyalty and grow their businesses while inspiring a sense of belonging in all of their customers.

We focus exclusively on physical memberships and subscription services for large-scale brands and retailers. We offer a connected system that combines subscription e-commerce and management, fulfillment, customer care and business intelligence.

PFS / LiveArea

Booth # 1301

1301

PFS is a Global Commerce Service Provider enabling brands and specialty retailers to achieve their commerce goals. Whether engaging with PFS for a one time project or for a long term engagement, we focus on building branded shopping experiences.

Promotion Fulfillment Center

Booth # 913

913

Promotion Fulfillment Center is a global leader in turnkey integrated eCommerce and Multi-Channel product fulfillment. We look beyond the traditional product fulfillment methods, offering comprehensive integration capabilities. Our approach provides flexible and unique solutions that reduce your operational costs, fast order processing, delivers transparency, and enhances the brand experience at each touch point. Promotion Fulfillment Center prides itself on fulfilling your brand experience; we are an extension of our clients. To learn more, visit www.pfcfulfills.com

Radial

Booth # 901

901

Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services. Hundreds of retailers and brands confidently partner with Radial to simplify their post-click commerce and improve their customer experiences.

Salesforce

Booth # 725

725

Connect to your shoppers in a whole new way. Visit Booth #725 to experience how to deliver the connected retail experience that your shoppers love. See how to personalize every interaction, turn shoppers into buyers faster, set up employees for success and reinvent the store with the intelligent Shopper Success Platform. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

SatisfiLabs

Booth # TL

TL

Satisfi Labs is an artificial intelligence engine that develops location-based virtual assistants for all your customer touchpoints. By replacing menu and button-based experiences with natural language processing, true purchase behavior and intent is surfaced, leveraging previously unstructured data to inform business directives.

SheerID

Booth # 1340

1340

SheerID is a digital promotions solution that ensures brand’s exclusive promotions remain exclusive while reducing friction when acquiring customers. SheerID enables organizations to create exclusive offers across channels without worrying about those offers going viral or complicating the customer journey. Our platform is the only digital promotions solution that provides instant eligibility verification for your target customer segments like students, military and teachers.

Signifyd

Booth # 1524

1524

Signifyd was founded to make fraud-free e-commerce available to every business. Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation.

SupplyKick

Booth # 1651

1651

At SupplyKick, our mission is to simplify the world of ecommerce and grow manufacturers' brands to their full potential through lasting partnerships. As an ecommerce retailer, we strive to challenge the status quo of how business is done online and be the one stop shop for all manufacturers to control and grow their ecommerce marketplaces the right way.

Our company is founded on integrity, innovation, communication, and hard-work. These core principles guide us in building key partnerships that benefit everyone from the consumer to the manufacturer.

TaskUs

Booth # 1401

1401

TaskUs provides next generation customer experience that powers the world's most distruptive companies through the partnership of amazing people and innovative technology. 

We provide Ridiculously Good strategy, business process optimization, revolutionary technology, and the best talent to deliver transformational, digital scale. To find out more visit TaskUs.com

Verifi, Inc.

Booth # 1307

1307

Verifi, an award-winning provider of end-to-end payment protection and management solutions, was founded in 2005 to help merchants effectively manage the payments challenges they face every day.

Vesta Corporation

Booth # 2118

2118

Vesta Corporation is the only global provider of integrated fraud and payment solutions for enterprise partners in the e-commerce, telecom, media and financial industries. The company’s guaranteed CNP payment solutions and innovative, patented fraud technology are proven to increase conversion and acceptance while eliminating fraudulent transactions and merchant liability.