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Customer Service

Arvato Digital Services

Booth # 911

911

Arvato is an international service provider with over 70,000 employees in more than 40 countries. We design and implement innovative solutions for clients from all over the world. These include customer service solution via all contact channels in the CRM sector, end-to-end Ecommerce services for retailers and brands in the field of supply chain management, fraud prevention and payment services in the financial industry and IT services in the cloud. In developing our innovative solutions we place strong focus on automation and data/analytics. 

Bond

Booth # TL

TL

Bond combines tradition with technology, making it easy for your business to send beautiful, thoughtfully crafted, handwritten notes to your customers. Our technology takes the art of correspondence into the 21st century to help your business deliver powerful, personalized messages that generate loyalty at scale.

Centris Information Services

Booth # 912

912

Centris provides advanced contact center solutions and strategic business intelligence to our partners, through our talented and skilled team of agents in Mexico, allowing us to help our partners increase customer retention, sales, and increase market share.

FullStory

Booth # 438

438

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

OceanX

Booth # 814

814

OceanX connects brands and retailers with consumers through an all-in-one integrated subscription commerce platform for physical goods. This enables our clients to build brand loyalty and grow their businesses while inspiring a sense of belonging in all of their customers.

We focus exclusively on physical memberships and subscription services for large-scale brands and retailers. We offer a connected system that combines subscription e-commerce and management, fulfillment, customer care and business intelligence.

Radial

Booth # 901

901

Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services. Hundreds of retailers and brands confidently partner with Radial to simplify their post-click commerce and improve their customer experiences.

Salesforce

Booth # 725

725

Connect to your shoppers in a whole new way. Visit Booth #725 to experience how to deliver the connected retail experience that your shoppers love. See how to personalize every interaction, turn shoppers into buyers faster, set up employees for success and reinvent the store with the intelligent Shopper Success Platform. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

SatisfiLabs

Booth # TL

TL

Satisfi Labs is an artificial intelligence engine that develops location-based virtual assistants for all your customer touchpoints. By replacing menu and button-based experiences with natural language processing, true purchase behavior and intent is surfaced, leveraging previously unstructured data to inform business directives.

TaskUs

Booth # 1401

1401

TaskUs provides next generation customer experience that powers the world's most distruptive companies through the partnership of amazing people and innovative technology. 

We provide Ridiculously Good strategy, business process optimization, revolutionary technology, and the best talent to deliver transformational, digital scale. To find out more visit TaskUs.com