Satisfi Labs is an artificial intelligence engine that develops location-based virtual assistants for all your customer touchpoints. By replacing menu and button-based experiences with natural language processing, true purchase behavior and intent is surfaced, leveraging previously unstructured data to inform business directives.
We are a complete end-to-end chat platform, optimizing data management, API integrations, real time A.I. training, while featuring true natural language processing, for integration in any channel preference (native apps, SMS, web, FB Messenger, Twitter DM, Echo, Google Home, etc.). We create on-location conversation experiences for enterprise brands to enhance and increase guest engagement (on- and off-site) and develop long-time customer value. Through our artificial intelligence platform, brands are able to answer every customer inquiry accurately and with consistency in each interaction. Through daily human and machine testing, we have reached a 94.8% accuracy across all verticals and experiences. Effectively, Satisfi Labs knows what customers are thinking, because they tell us.