Hundreds of the world’s best-known companies – including more than half of the Fortune 50 – trust OpinionLab, a Verint company, to listen to their customers and take action on what they say.
OpinionLab is a key component of Verint’s broad Voice of Customer solution that empowers organizations to listen, analyze and act on VoC across digital, voice, text and social interactions.
OpinionLab was founded in 1999 to bring to market the fundamental concept that listening to your customers is important, but more important is the need for you to listen to them on their terms and react quickly and effectively to what they tell you.
Hundreds of the world’s leading brands today trust OpinionLab to optimize customer experience and drive engagement across multiple channels.
OpinionLab joined with Verint in 2016 to create the market’s broadest Voice of Customer solution and is now known as OpinionLab, A Verint Company.